Cookie Policy
What cookies we use, why we use them, and how you can manage your preferences
EngageAI is a trading name of Stixx Digital Ltd (Company No. 11767230), registered at Suite 128, iCentre, Howard Way, Newport Pagnell, MK16 9PY.
Cookie Policy for EngageAI
Effective: 19th February 2026This Cookie Policy explains what cookies are, how EngageAI uses them on our website (engageaipro.com), and how you can manage your preferences. We only set non-essential cookies after you have given your consent.
1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a service used by the website, such as an analytics provider).
2 Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They do not require consent.
| Cookie | Purpose | Duration |
|---|---|---|
cookie-consent | Stores your cookie consent preference (accepted or rejected) | 1 year (localStorage) |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website. They are only set after you click "Accept" on our cookie banner.
| Provider | Cookies | Purpose | Duration |
|---|---|---|---|
| Google Analytics (GA4) | _ga, _ga_* | Measures site traffic, page views, and user journeys to help us improve our website | Up to 2 years |
| Hotjar | _hj* | Records anonymous heatmaps and session replays to help us understand how visitors use the site | Up to 1 year |
3 How We Obtain Consent
When you first visit our website, a cookie banner appears at the bottom of the page. You can choose to:
- Accept - analytics cookies will be set and analytics services will load
- Reject - no analytics cookies will be set and no analytics services will load
Your preference is stored in your browser's local storage so you are not asked again on future visits.
4 Managing Your Preferences
You can change your cookie preferences at any time by:
- Clearing your browser's local storage for this site (this will cause the cookie banner to reappear on your next visit)
- Using your browser's built-in cookie management settings to delete individual cookies
- Installing a browser extension that blocks third-party cookies or trackers
Most browsers allow you to refuse or delete cookies. The methods vary by browser - check your browser's help documentation for instructions.
5 Third-Party Services
The analytics services we use are provided by third parties with their own privacy policies:
- Google Analytics: operated by Google LLC. See Google's Privacy Policy
- Hotjar: operated by Hotjar Ltd. See Hotjar's Privacy Policy
6 Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
7 Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: support@engageaipro.com