AI agents live & answering calls right now

We Build AI That
Runs Your Business

Voice agents that answer your phones. Chat agents that close your leads. Custom automation that eliminates your admin.
All managed for you.

95%
Less manual data entry
<500ms
Average response time
99.8%
Uptime
What We Build

One team. Every channel.
Your entire back office.

We don't sell you a platform and wave goodbye. We build, deploy, and manage the AI that actually runs your business.

Voice AI Agents

AI that answers your phone in under 3 rings. Qualifies leads, books appointments, handles support - with a human-like voice your customers actually want to talk to.

Incoming call → +44 7458 ****
AI Agent: "Good morning, thanks for calling..."
Lead qualifiedAppointment booked ✓
CRM updated → Follow-up scheduled

Custom Automation

We get inside your business and build the systems that eliminate your admin. Monday.com, Xero, Gmail - all connected, all automatic.

95%
Less manual admin
<3 wks
From kickoff to live

WhatsApp & SMS

Instant replies on the channels your customers already use. Automated conversations that qualify, book, and follow up - 24/7.

Email AI

Read, understand, and respond to customer emails automatically. Route enquiries, extract data from attachments, chase invoices.

Real-Time Dashboards

See your P&L, pipeline, and performance in real time. No more spreadsheets. No more end-of-month surprises.

Voice AI In Action

Every call handled.
Every lead captured.

From the moment your phone rings to a booked appointment in your calendar, here's exactly what our voice AI does, automatically.

The call flow
Incoming call
AI picks up in under 3 rings, greets caller naturally
AI qualifies
Asks smart questions to understand caller intent and needs
Smart routing
Routes to lead capture, support, or callback based on conversation
Lead captured
Details collected, lead scored and tagged automatically
Meeting booked
Appointment scheduled directly in your calendar
CRM updated
Everything synced, team notified, follow-up scheduled
Case Studies

Real results for
real businesses

See how we've transformed operations with AI automation and voice agents.

The problem: fighting fires daily

The owner was running multiple construction sites with no real-time view of profitability. He wouldn't know if a project was making or losing money until it was finished.

P&L in spreadsheets
No real-time visibility across sites. Profitability discovered months too late.
Email overload
Supplier documents buried in Gmail threads. Manually filed and tracked.
Manual tender chasing
Follow-ups on submissions done by hand. Deadlines slipping through.
Hours of admin
Data entry, document filing, cost tracking - all manual, all time-consuming.

What we built: 3 systems, 19 deliverables

Delivered in 3 weeks. Onboarded and live.

Tender Management

Automated the entire tender lifecycle - from deadline reminders to chasing suppliers to catching their replies.

  • Internal reminders at 2wk / 1wk / 2 days
  • Automated external chaser emails
  • Reply handler catches incoming responses
  • Auto status updates in Monday.com
  • Missing contact alerts

AI Document Processing

AI reads every supplier PDF that arrives by email - extracting costs, plot numbers, and supplier names. Automatically routed to the right project board.

  • AI Reads supplier PDF attachments
  • AI Extracts costs, plots, supplier names
  • AI Calculates missing totals from line items
  • AI Routes to correct Monday.com board
  • Exception flagging for missing data
  • Auto file upload to correct column

Live P&L Dashboard

Costs extracted from supplier documents feed directly into P&L calculations. A live dashboard syncs every 5 minutes across every active site.

  • Cost extraction feeds P&L calculations
  • Auto-calculating summary board
  • Live web dashboard with 5-min sync
  • Drill-down views per site
  • Dark/light themes + CSV export
How the AI pipeline works
Email arrives
Supplier sends order acknowledgement by email
AI reads PDF
Extracts costs, plot numbers, supplier name from attachment
Smart routing
Matched to correct site and plot via ship-to address
Monday.com updated
Costs, files, and status all in the right place
P&L dashboard live
Real-time profit visibility across every site

The results: live in 3 weeks

95% less manual data entry 19 automated workflows unlimited sites 7 hrs/week saved 3 week delivery
"We have just received a response to the first tender chase, thank you!"
- Maeve, Office Manager, Tileex
Tileex P&L Dashboard
Site A - Kingsbrook +£28,400
Site B - Milton Keynes +£34,200
Site C - Leighton +£12,800
Site D - Beam Park -£2,100
Site E - Rushden +£19,600
Total Profit +£92,900

The challenge: every call, the same questions

Caversham Wildlife Park is one of Western Australia's most beloved family attractions - home to over 200 species and more than 2,000 animals. Their reception team was fielding hundreds of calls each week, the vast majority asking the same questions.

Repetitive calls
"What time do you open? How much does it cost?" - hundreds of times a week.
Missed after-hours calls
Enquiries outside staffed hours went unanswered. Lost visitor confidence.
Inconsistent answers
Different staff giving different information to callers.
Staff pulled from guests
Time spent on the phone meant less time with visitors on-site.

The solution: meet Milly

A conversational voice AI agent with a warm Australian accent, trained entirely on Caversham's own information. She answers every call instantly, 24/7.

What Milly handles

Built on ElevenLabs' conversational voice platform with a verified knowledge base. No hallucination risk - every answer grounded in structured data we built and tested with the park team.

Opening hours, last entry, visitor guidance
Admission pricing - adults, children, families
Daily schedules - koala holds, farm shows, penguin feeding
Directions, parking, and accessibility
Live weather conditions - pulled in real time
Warm handover to human for bookings
Active call Caversham Wildlife Park
Milly
AI Voice Agent
02:34

Milly: "G'day! Thanks for calling Caversham Wildlife Park. The park is open today from 10am to 4:30pm, and last entry is at 3:30. Would you like to know about admission prices or today's animal experiences?"

The results: every call answered, instantly

24/7 call handling 0 sec wait time ~80% queries auto-resolved AU accent & personality

Visitors often don't realise they haven't spoken to a human. When they do, the feedback is consistently positive. Milly knows her limits - when a caller needs a booking or has a query outside her scope, she hands over cleanly and immediately.

Before & After
Staff interrupted for routine calls Before
Routine calls handled automatically After
After-hours calls unanswered Before
Every call answered, any time After
Inconsistent answers per staff member Before
Accurate, consistent every call After

The challenge: scaling enterprise support

GlobalSign is one of the world's leading certificate authorities – providing SSL, code signing, and digital identity solutions to enterprise customers globally. Their support team handles a high volume of technical enquiries across multiple time zones, with customers needing step-by-step guidance through certificate installation, revocation, and portal navigation.

High call volume
Customers across multiple time zones needed support outside standard business hours.
Repetitive tier-one queries
The same procedural walkthroughs for SSL installation, portal navigation, and certificate management.
Consistency at scale
Ensuring every customer received identical, accurate guidance regardless of which agent handled the call.
Latency expectations
Enterprise customers expect immediate, knowledgeable responses. Hold times damage confidence in the service.

The solution: meet Helena

A Voice AI support agent with a professional British voice, trained exclusively on GlobalSign's own documentation. She guides customers through technical processes step-by-step, with zero dead air.

What Helena handles

Built initially on ElevenLabs, then migrated to Hume.ai for enhanced compliance and native RAG integration. 208+ support articles consolidated into an AI-optimised knowledge base.

SSL installation guides for every major server platform
Certificate lifecycle – revocation, renewal, configuration
GCC portal navigation and certificate search
Troubleshooting decision trees
Live human escalation with full conversation context
Compliance-safe – no personal data capture, AI disclosure on every call
Active call GlobalSign Support
Helena
AI Support Agent
04:12

Helena: "Good morning, thank you for calling GlobalSign support. I can help you with certificate installation, renewal, revocation, or portal navigation. What would you like help with today?"

The results: every query answered, instantly

<3s response latency
208+ knowledge base entries
24/7 support availability
0 dead air

Helena's end-to-end response chain averages under 3 seconds. Following the success of the voice agent, GlobalSign engaged EngageAI for strategic AI consulting across their wider operations – covering sales, finance, and operations workflows at their UK and Belgian offices.

Before & After
Hold times during peak periods Before
Instant response, every call After
Inconsistent guidance across agents Before
Identical, accurate answers every time After
Support limited to business hours Before
24/7 availability, all time zones After
How It Works

Live in 3 simple steps

No developers needed. No complex setup. We handle everything.

01

Discovery Call

We learn your business, find the quick wins, and map out exactly what we'll build.

02

We Build & Deploy

Custom AI agents and automations built for your business. Integrated with your existing tools. Live in 1–3 weeks.

03

You See Results

Real-time dashboards from day one. Ongoing management and optimisation included. We're with you for the long run.

Try It Now

Experience our AI right now

Don't take our word for it. Talk to our voice agent or chat with our AI - live, right here.

Talk to Our Voice AI

Have a real conversation. Ask anything - see how we qualify leads and book meetings in real time.

Chat with Our AI

Test our chat agent. See it handle support, bookings, and sales assistance - just like it would for your customers.

Investment

Transparent starting prices

Every project is different. Here's where the conversation starts.

AI Agents
From £497/mo
Voice, chat, email, or SMS agents - managed and optimised for you
Custom Automation
From £2,500
Bespoke workflow builds - like the Tileex project. Scoped to your business

Ready to stop
fighting fires?

Book a free discovery call. No obligation. No sales pitch. Just a clear plan for how AI can help your business.