Policies & Code of Conduct
Our commitment to ethical business practices and governance
Stixx Digital Limited T/A EngageAI – Code of Conduct
Introduction
Stixx Digital Limited, trading as EngageAI, is committed to maintaining the highest standards of ethics, integrity, and professionalism in all aspects of our business. This Code of Conduct outlines the principles and expectations that guide our behaviour and decision-making as an organisation.
Our Commitments
Integrity
We conduct all business with honesty and fairness, building trust with our clients, partners, and stakeholders through transparent and ethical practices.
Compliance
We adhere to all applicable laws, regulations, and industry standards, including data protection legislation, employment law, and anti-corruption requirements.
Respect
We treat all individuals with dignity and respect, regardless of their background, role, or personal characteristics, fostering an inclusive and supportive working environment.
Sustainability
We are committed to minimising our environmental footprint and operating in a socially responsible manner, contributing positively to the communities in which we operate.
Employee Expectations
All employees, contractors, and representatives of EngageAI are expected to:
- Maintain the confidentiality of sensitive business and personal information.
- Avoid conflicts of interest and declare any potential conflicts promptly.
- Report any unethical behaviour, violations of this Code, or concerns through the appropriate channels.
Compliance and Reporting
All employees and associated persons must comply with this Code of Conduct. Violations should be reported to management or through our whistleblower mechanism. Reports will be treated with confidentiality and investigated thoroughly.
Contact: support@engageaipro.com
Stixx Digital Limited T/A EngageAI – ESG Policy
Introduction
Stixx Digital Limited, trading as EngageAI, is committed to driving business success while prioritising environmental sustainability, social responsibility, and ethical governance. This ESG Policy reflects our dedication to operating responsibly and contributing positively to our communities and the wider environment.
E Environmental
We are committed to minimising our environmental impact through the following practices:
- Monitoring and actively reducing our energy consumption, waste generation, and carbon emissions across all business operations.
- Partnering with suppliers and vendors who demonstrate sustainable and environmentally responsible practices.
- Minimising our environmental footprint through the adoption of energy-efficient technologies and responsible resource management.
S Social
We recognise the importance of our social responsibilities and are committed to:
- Fostering a diverse and inclusive workplace where all employees are valued, respected, and supported in their professional development.
- Engaging with and contributing positively to the communities in which we operate through charitable initiatives, volunteering, and partnerships.
- Prioritising the health, safety, and well-being of our employees, contractors, and all individuals who interact with our business.
G Governance
We are committed to the highest standards of corporate governance, including:
- Operating with transparency, accountability, and integrity in all business dealings and decision-making processes.
- Complying with all relevant anti-corruption, anti-bribery, and modern slavery legislation, and ensuring ethical conduct at every level of the organisation.
- Providing a safe and confidential reporting channel for any concerns relating to ethical, legal, or governance issues.
Contact
For any questions or concerns regarding this ESG Policy, please contact us at support@engageaipro.com.
Stixx Digital Limited T/A EngageAI – Health & Safety Policy
Objective
Stixx Digital Limited, trading as EngageAI, is committed to ensuring the safety and well-being of all employees, contractors, and visitors. This policy establishes our framework for maintaining a safe working environment and preventing workplace injuries and ill health.
Key Practices
To achieve our health and safety objectives, we will:
- Identify and mitigate workplace hazards through regular risk assessments and the implementation of appropriate control measures.
- Provide regular health and safety training to all employees and contractors, ensuring awareness of policies, procedures, and emergency protocols.
- Conduct routine audits and inspections of our premises and working practices to ensure ongoing compliance with health and safety legislation and best practice standards.
Employee Responsibilities
All employees and contractors are expected to:
- Follow all health and safety guidelines, policies, and procedures applicable to their role and working environment.
- Report any unsafe conditions, near misses, or incidents promptly to their line manager or the designated health and safety representative.
Contact
For any health and safety concerns or enquiries, please contact us at support@engageaipro.com.
Stixx Digital Limited T/A EngageAI – Equal Opportunities and Anti-Harassment Policy
Commitment
Stixx Digital Limited, trading as EngageAI, is committed to fostering an inclusive environment where every individual is treated with respect and dignity, regardless of their background, personal characteristics, or beliefs. This policy outlines our commitment to equal opportunities and our zero-tolerance approach to harassment and discrimination.
Equal Opportunities
We are dedicated to ensuring equality of opportunity in all aspects of employment and business operations:
- All recruitment, selection, promotion, and training decisions are based on merit, qualifications, and the ability to perform the role effectively.
- Discrimination on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation is strictly prohibited.
Anti-Harassment
EngageAI operates a zero-tolerance policy towards harassment of any kind:
- Harassment, bullying, victimisation, and any form of unwanted conduct that violates an individual's dignity or creates a hostile, intimidating, or offensive environment is strictly prohibited.
- All complaints of harassment will be investigated promptly and confidentially, with appropriate action taken against those found to have breached this policy.
Reporting
Any individual who believes they have been subject to discrimination or harassment should report the matter to management or through our whistleblower mechanism. All reports will be treated with the utmost confidentiality.
Contact: support@engageaipro.com
Stixx Digital Limited T/A EngageAI – Modern Slavery and Human Trafficking Policy
Introduction
Stixx Digital Limited, trading as EngageAI, is committed to eradicating modern slavery and human trafficking from all aspects of our business and supply chain. This policy reflects our dedication to acting ethically and with integrity, and to implementing effective systems and controls to ensure modern slavery is not taking place within our organisation or among our suppliers.
Key Practices
To fulfil our commitment, we undertake the following practices:
- Conducting regular audits of our supply chain to identify and mitigate risks of modern slavery and human trafficking.
- Ensuring that all suppliers and partners adhere to ethical labour practices and demonstrate compliance with modern slavery legislation.
- Providing training and awareness programmes for employees to recognise and report any signs of modern slavery or human trafficking.
Reporting
Any individual who suspects or identifies any form of modern slavery or human trafficking in connection with our business or supply chain is encouraged to report their concerns in confidence. All reports will be investigated thoroughly and appropriate action will be taken.
Contact: support@engageaipro.com
Stixx Digital Limited T/A EngageAI – Whistleblower Policy
Purpose
Stixx Digital Limited, trading as EngageAI, is committed to fostering a culture of openness and accountability. This Whistleblower Policy is designed to encourage individuals to report concerns about unethical, illegal, or improper conduct without fear of retaliation, victimisation, or adverse consequences.
Scope
This policy covers concerns related to, but not limited to:
- Fraud, corruption, or bribery.
- Violations of company policies or applicable laws and regulations.
- Harassment, discrimination, or any form of workplace misconduct.
Reporting Mechanism
Concerns may be reported through the following channels:
- Email: support@engageaipro.com
- Secure online reporting platform (details available upon request from management).
All reports may be made anonymously if preferred, and will be treated with the strictest confidence.
Protection
EngageAI is committed to protecting all individuals who raise concerns in good faith under this policy. No whistleblower will be subject to retaliation, discipline, or adverse treatment as a result of making a report. Any individual found to have retaliated against a whistleblower will be subject to disciplinary action.